Refund & Returns Policy

Last Updated: July 2026

At Nene Got It, we specialize in selling bulk, liquidated, and pallet merchandise. This means our inventory includes a wide range of product conditions such as:

• Brand new items
• Unopened items
• Customer returns
• Open-box items
• Damaged packaging
• Overstock
• Shelf pulls
• Mixed-condition liquidation goods

Because of the nature of liquidation and pallet sourcing, all items are sold exactly as they are received.

Inspection & Testing

We do our absolute best to perform basic functionality tests and visual inspections on each item before listing it for sale. This helps us avoid misrepresentation and ensures customers understand the condition of the product they are purchasing.

However, due to the volume and nature of liquidation merchandise, we cannot guarantee:

• Full functionality
• Manufacturer warranties
• Completeness of accessories
• Cosmetic condition beyond what is shown or stated

All Sales Are Final

All merchandise is sold “AS IS” with no warranties, no guarantees, and no returns or exchanges.

Once a purchase is completed, it cannot be canceled, refunded, or exchanged.

Please review product descriptions, photos, and condition notes carefully before completing your purchase.

Damaged or Defective Items

Because liquidation items may include customer returns, open-box items, or products with cosmetic or packaging damage, we do not offer refunds or replacements for:

• Defects
• Missing parts
• Cosmetic flaws
• Packaging damage
• Functional issues

By purchasing from Nene Got It, you acknowledge and accept these conditions.

Customer Responsibility

Customers are responsible for:

• Reviewing item descriptions and photos
• Understanding liquidation product conditions
• Asking questions before purchasing
• Ensuring compatibility or suitability of the item